Students can now get mail from newly installed lockers in class buildings on campus. Courtesy | Hillsdale
Students can now pick up their packages from lockers in the basement hallway between Lane and Kendall halls.
“We have been talking about doing this for years now to make it easier for students to have 24/7 access to packages,” Print and Mail Center Manager Deb Johnson said. “It’s hard for students when we are not open on Saturday, and this will help clean things up and make package pick up more efficient.”
Once a package arrives, students receive a QR code and four-digit SMS code on their device to scan at the kiosk by the lockers.
Director of Print and Mail John Quint said the location of the lockers will encourage students to pick up their packages faster.
“We have had trouble in the past getting students to pick up their packages quickly,” Quint said. “With this now being more centrally located and not so much on the outskirts, we think this will help with the package pickup process.”
Quint said he expects the 24-hour student pickup rate to rise from its current 50% to around 80%. Over the past month, Quint said 680 packages have been loaded and 580 have been picked up so far.
The kiosk has a security system that takes a picture of the student’s face once they scan their code. Quint said he hopes this will eliminate further confusion with package pickup.
“From a security standpoint, we have the honor code which definitely sets us apart from other colleges,” Quint said. “But we wanted to further prevent any potential or accidental problems that might occur, and this will help us be able to provide answers if there is any confusion.”
Print and Mail Operations Aide Kim Lashaway said she has gotten positive feedback on the new addition.
“I think students are liking that the lockers are right on campus where their classes are,” Lashaway said. “Plus it is also an easy and efficient process for students to figure out.”
