New billing statement emails from the business office stating accounts would be charged a $50 fee led to some confusion among students and parents on Oct. 11.
An email the following day explained that the message was sent to many students in error, as the business office looks to complete enrollment payments for the semester.
“Data was pulled incorrectly, but luckily we caught the mistake and sent out a clarification and apology,” Business Office Director Amy Massey said. “That’s all there is to it.”
The email was supposed to notify only the students who had not yet paid their tuition in full that a late fee was being added.
Many of the message’s recipients, however, no longer had an outstanding balance, leading to dozens of confused emails and phone calls.
“I was confused because I didn’t really owe anything,” freshman Alex Pack said. “Did they charge me and tell me that I owed nothing?”
No further action is needed by students or parents in regard to the email accidentally sent last week.